Superdesk’s highly customisable user interface can be used to mirror or shape the workflow and processes of your newsroom. Moldable to any conceivable collaborative news production and publishing/broadcasting scenario, Superdesk evolves with your business.
Desks are the basic organisational element in Superdesk. A Desk fulfills a certain purpose in the organisation's workflow. For example, a Desk would contain journalists sharing the same role (e.g. all people working on Current Affairs). Another desk would process information intake (Ingest), the next one would deal with forward planning, an Interactive Desk could be in charge of the web publications... the list is as long or short as the workflow and publishing activity of your media organisation needs it to be.
Media organisations, whether publishing or broadcasting, need to deliver content to whatever device the user turns to in order to access information. Content makers need tools that allow them to create once and publish everywhere, without duplication of effort or re-versioning. The goal is to capture all the content (text, media), context and metadata that a contributor can give in a single interface, which can then be used for all supported publishing platforms.
Assisted metadata collection and suggestion (automatic or user-invoked), as well as assisted content creation: the system should suggest related content from the news organisation's database (or storage) and from the predefined sources (ingest). Collaborative editing is important. Superdesk will detect presence and allow people to collaborate in real time, not only re: text, but regarding all elements (metadata editing, photos). Editorial communication through annotations and live chat will augment this.
News organisations are expected to provide more coverage, with fewer employees. A variation on this is in the aggregation of various news sources. To do so, many media organisations are expected to turn in a few directions for quality content: toward established providers of news content (e.g. Reuters) on the international scale and national news services; toward ad-hoc networks of news focused on a single topic or major news event; toward bloggers and citizen journalism initiatives.
Superdesk will help staff manage these multiple sources of data with improved tools for both setting up sources and rules as well as for managing the information once it is ingested. Build narratives from external sources - newswires, web search, data, RSS - efficiently with Superdesk’s professional ingest environment. Filter, process and edit content from external sources before seamlessly entering them into the newsflow for editing, publishing or broadcasting. Be compatible with all social media, even platforms not yet invented.
Superdesk will offer a single and logical way of handling different types of content: text, images, audio, videos, datasets, other files (e.g. PDFs).
Employing flexible metadata, Superdesk will support standards for each industry, but allow customisation for each news organisation. Key is decentralised physical storage (on server, on LAN, on multiple locations, on SaaS platforms, or Youtube, Vimeo, Flickr, Instagram, Twitpic, etc.)
There's a full API for accessing media files, mass import and and export of any type of media, with metadata import and author rights management (copyright, right to syndicate, etc.).
Prepare in advance for breaking news by storing key dates, anniversaries and background information in Superdesk’s forward planning tools. Use Superdesk’s flexible news calendars and notifications to remind editors and journalists of important dates and anniversaries, allowing for background information to be prepared in advance of breaking news
Superdesk will allow the scheduling of assignments to desks or people and the creation of a 'stub' that is scheduled for a date in the future. This ends duplication, aid reversioning, provide links back to archive material to drive users deeper, and ensures that stories wouldn't be missed.
Perfect publishing on everything from Twitter to Tumblr and on web, mobile, eReader or tablet. Even push to a radio playout system or a TV scripting tool. Let your audiences define your platforms and not vice versa. Superdesk content can be packaged for simultaneous or separate publishing or broadcasting on any platform and device. In practical terms, it means that any content item or package can be assigned to any number of publications or channels.
To better control the output of content from Superdesk and allow easier (re)packaging of content, the publisher would provide a control user interface for a given publishing platform, e.g. print, tablets, smart phones, microblogging (Twitter, Status.net), radio, television, subway displays, SMS, output of NewsML/RSS feeds, e-books.
Superdesk will provide views for each supported publishing platform showing what the item will look like on the web, in print, on Facebook, teletext, subway display, or wherever you broadcast your content.
It allows for concurrent work on print layout and content editing, feedback between the layout tool and the editorial interface re: available space (word count), and content sync with the layout tool. The goal? Deliver well-structured, well-formatted content to specialised print tools, whether it’s Adobe InDesign or a legacy print CMS. Let those tools talk back by allowing content to be reimported into the workflow.
Connect your community to the newsroom and define your organisation by information, not by budget.